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TENTANG KAMI
- General Information Informasi General of PT EDI Indonesia
- Vision and Mission Vision and Mission of PT EDI Indonesia
- Our Partners Partners of PT EDI Indonesia
- Customers Customers of PT EDI Indonesia
- Our Licenses Licenses of PT EDI Indonesia
- Company Policy Company Policy of PT EDI Indonesia
PRODUCTS
- TRADE2GOV
  
  PT EDI Indonesia as a Trade Facilitator in Indonesia, has a series of applications and services related to exports and imports. Trade2gov is a product that has
- TRADE2PORT
  
  Trade2Port grouping applications that related to the Port sector, including land and container stockpiling, container transfer, and port data exchange
- TRADE2SCM
  
  B2B integration (Business to Business) provides solutions in electronic information exchange between parties and other parties and can be implemented in Supply
- TRADE2FINANCE
  
  Not only government, supply chain management, and port sectors, but EDII also provides trade facilities in finance and insurance sectors.
- BPO
  
  PT EDI Indonesia also has up-to-date applications for mobile based and remote service. Like Syarani application, ChatBOT, which use technology in conversational
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PRODUCTS OF EDI

BPO

PT EDI Indonesia also has up-to-date applications for mobile based and remote service. Like Syarani application, ChatBOT, which use technology in conversational systems so that people and systems can communicate informally, and EDII Portal Community, private remote services for export-import business actors.

Hubungi Kami

TEMUKAN PELUANG OTOMATISASI TEKNOLOGI AI

Direct Respons 24/7

Memberikan respons 24/7 langsung dan meningkatkan waktu SLA serta layanan bisnis terintegrasi kepada pengguna

Meningkatkan Kualitas Pelayanan

Dapat merespon pelanggan dalam skala besar sehingga meningkatkan kualitas layanan pelanggan

Konsistensi dan Ketepatan Tinggi

Tidak terpengaruh oleh emosi, kelelahan, atau kejenuhan, sehingga dapat menjalankan tugas-tugasnya dengan konsistensi dan ketepatan yang tinggi serta mengurangi kesalahan manusia dan meningkatkan efisiensi productivity

BENEFIT

Peningkatan SLA

Mengurangi komitmen waktu SLA sebesar 100%

Peningkatan CSAT

Keterlibatan pelanggan dalam skala besar dan dapatkan CSAT yang lebih baik

Wawasan Yang Dapat Ditindaklanjuti

Laporan kinerja bot dan agen untuk pengambilan keputusan bisnis yang tepat waktu

Defleksi Tingkat Suara

Mengurangi volume suara dan Tiket Level 1 sebesar 40%